To: Martin L. Cousineau, Finance Committee Chairperson
From: Derrick L. Britton, Director of Veterans Services
title
RE: Application to Establish a Position-Partnerships and Communications Specialist
recommendation
BOARD ACTION REQUESTED:
Approval of a request by the Genesee County Department of Veterans Services to establish a position of Partnerships and Communications Specialist to replace current Outreach Administrator position.
BACKGROUND:
The Department of Veterans Services (DVS) has opportunities for improvements with internal processes, customer service, and appropriate oversight. This new position will help with our vision to provide better service for our internal and external customers.
DISCUSSION:
Internal Processes: Current role of Outreach Administrator does the majority of work outside of the office in the community. This does not lend itself to managing office personnel effectively, which has presented oversight challenges. Customer Service: The proposed position will be more aligned with duties and responsibilities to coincide with the vision of director. Focusing more on building productive community partners and effectively managing our social media/webpage for on time communications
IMPACT ON HUMAN RESOURCES:
HR assisted with the formation of the job description in conjunction with DVS Director. Outreach Administrator position to be eliminated; Veterans Services Partnerships and Communications Specialist will be a union position.
IMPACT ON BUDGET:
Non-General Fund; Veterans Millage. The annual cost difference for the Veterans Services Partnership and Communications Specialist is an increase of $2,894. The cost for this fiscal year (if approved in May '24) is $1,206.
IMPACT ON FACILITIES:
None.
IMPACT ON TECHNOLOGY:
None.
CONFORMITY TO COUNTY PRIORITIES:
Healthy, Livable, & Safe Communities: This position more than others in the office can promote county services and available resources both in person and through social media. Inc...
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