To: Brian K. Flewelling, Public Works Committee Chairperson
From: Michael Dawisha, CIO
title
RE: Approval of an agreement between Genesee County and Zoho Corporation, in an amount not to exceed $38,961.00, to provide for monitoring and support of computers and networks; the cost of this agreement will be paid from the accounts listed
recommendation
BOARD ACTION REQUESTED:
Approval to renew the annual subscription with Zoho, ManageEngine Endpoint Central Security
BACKGROUND:
The subscription will help improve efficiency, reduce costs, and support secure operations. It allows IT staff to monitor computers, provide technical support, and manage networks more effectively. This ensures smoother day-to-day operations and helps the county government maintain reliable and secure services for both staff and the public.
DISCUSSION:
This is a planned renewal of ManageEngine Endpoint Central Security Edition subscription model for 1,700 endpoints and single user licenses; annual maintenance and support for 6 domain controllers; annual subscription fee for 10 servers and single user license; annual subscription fee for additional 35 user; single installation license fee for additional 1 (total of 6 Domain controllers); AMS Model annual maintenance and support free for 5 window services; ADAudt Plus Professional Edition annual maintenance free for 6 file services; and ADSelfService Plus Professional subscription fee for 1550 domain users; subscription through Zoho/ManageEngine. This solution is utilized for comprehensive IT operations management, including network monitoring, help desk administration, and the enforcement of system security across the organization.
IMPACT ON HUMAN RESOURCES:
There is no impact on Human Resources.
IMPACT ON BUDGET:
This a planned renewal each year, not to exceed $38,961; breakdown as FY25 1010-228.01-933.001 - $12,595.61 and FY26 1010-000.00-123.000 - $26,365.39.
IMPACT ON FACILITIES:
There is no impact on facilities.
IMPACT ON TECHNOLOGY:
Reviewed by IT.
CONFORMITY TO COUNTY PRIORITIES:
This renewal supports long-term stability by ensuring uninterrupted access to essential IT management tools, mitigating the risk of costly disruptions, and preserving operational efficiency through a consolidated and predictable investment.
resolution
TO THE HONORABLE CHAIRPERSON AND MEMBERS OF THE GENESEE COUNTY BOARD OF COMMISSIONERS, GENESEE COUNTY, MICHIGAN
LADIES AND GENTLEMEN:
BE IT RESOLVED, by this Board of County Commissioners of Genesee County, Michigan, that the request by the Chief Information Officer to authorize renewing the subscription with Zoho/ManageEngine, at a cost not to exceed $38,961.00 to be paid from accounts FY 25 1010-228.01-933.001 ($12,595.61) and FY26 1010-000.00-123.000 ($26,365.39), to provide the Endpoint Central Security Edition subscription model, is approved (a copy of the memorandum request and supporting documents being on file with the official records of the May 21, 2025 meeting of the Public Works Committee of this Board).